All the legal stuff...

Terms of Service

1. Terms

VectoryFactory.biz is owned and operated by Gray Matter Creations, LLC.

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law. By creating a free account on this website, you will be signing up for our newsletter subscription, which you may unsubscribe from at any time.

2. Disclaimer

The materials on Gray Matter Creations, LLC's web sites are provided "as is". Gray Matter Creations, LLC makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Gray Matter Creations, LLC does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web sites or otherwise relating to such materials or on any sites linked to this site.

Gray Matter Creations, LLC is not responsible for copyright verification of any uploaded images or files. You agree that any uploaded images or files are for your legal use, and you do not hold Gray Matter Creations, LLC responsible in any way for copyrights or intellectual property rights of uploaded images or files.

Optional services including "Long Term Storage" and "Permanent Storage" of vector files are conditional upon the Vector Factory site remaining online. If for any reason the site is unavailable or discontinued, storage of vector files will be discontinued without notice.

If a vector conversion proof is not approved by you within 30 days, the proof may be automatically approved and you will be sent an email informing you that your vector files are ready. Further revisions to automatically approved proofs will not be possible, or may incur extra fees.

3. Limitations

In no event shall Gray Matter Creations, LLC or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Gray Matter Creations, LLC's Internet site, even if Gray Matter Creations, LLC or a Gray Matter Creations, LLC authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

4. Revisions and Errata

The materials appearing on Gray Matter Creations, LLC's web sites could include technical, typographical, or photographic errors. Gray Matter Creations, LLC does not warrant that any of the materials on its web sites are accurate, complete, or current. Gray Matter Creations, LLC may make changes to the materials contained on its web sites at any time without notice. Gray Matter Creations, LLC does not, however, make any commitment to update the materials.

5. Links

Gray Matter Creations, LLC has not reviewed all of the sites linked to its Internet web sites and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Gray Matter Creations, LLC of the site. Use of any such linked web sites are at the user's own risk.

6. Site Terms of Use Modifications

Gray Matter Creations, LLC may revise these terms of use for its web sites at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

7. Governing Law

Any claim relating to Gray Matter Creations, LLC's web sites shall be governed by the laws of the State of Pennsylvania without regard to its conflict of law provisions.

General Terms and Conditions applicable to Use of a Web Site.

8. Storage of Images

During the purchase process users have the option of purchasing short term, or long term storage. If neither option is selected, your original image upload, proofs and converted vector files will remain online and available for download for up to 3 months. After which, these files may be removed and deleted.

9. Refunds

Vector Conversion

Gray Matter Creations, LLC will only provide a refund before sending/emailing any vector files to the client, whether they are considered final revisions or not. Refunds must be requested before a proof image is accepted/approved. All refunds are determined at the sole discretion of Gray Matter Creations.

Logo Design

Gray Matter Creations, LLC will only provide a refund if the refund request is made when initial design concepts are offered. Once a design concept is selected, and/or revision requests have been made, refunds will not be honored. All refunds are determined at the sole discretion of Gray Matter Creations.

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